

Streamlining Navigation in eBook Central’s eReader
A research deep-dive into how students navigate and annotate digital books on eBook Central
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Project Overview
What is ProQuest eBook Central?
eBook Central is Clarivate’s digital platform for academic books, used by thousands of students to read, annotate, and reference course materials.
Students can search, discover, and read eBooks on the platform.
Who uses it?
Students, faculty, and researchers use it to access academic eBooks.
What can they do with it?
Discover books for research. They can also read, highlight, and annotate, cite books that are in PDF or ePub formats.
Where do users access it from?
Users typically access it through their institution’s library or LMS.

Problem
Despite supporting both PDF and ePub formats, the platform had growing concerns around usability, accessibility, and low adoption of ePub files despite its accessibility advantages.
My Role
UX Researcher.
Led user interviews, usability testing, heuristic evaluations, and synthesized findings into actionable recommendations.
Timeline
January – April 2024 (3 months)
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